Providing quality housing for over 100 years

At Railway Housing Association, we're all about lives. The lives of our residents; giving them the foundation of a quality home to make that life the best it can be.

That's why, as a not-for-profit housing association, we put money from residents' rent back into our homes and communities and offering a range of vital services to enable residents to thrive.

We own and manage 1,620 homes to meet a diverse range of needs, located across 20 local authority areas, mainly concentrated in Darlington, Doncaster, Durham, East Riding, Hull, Leeds, Newcastle and York.

That's a wide spread, but we're committed to being a part of those communities, providing great homes and services and making a positive, meaningful difference.

We've been operating since 1919, when railway workers were returning home from the First World War, seeking shelter and solace. The first homes for railway heroes emerged in 1921 and fast forward through the years, and Railway Housing Association has evolved into an organisation that’s rightly proud of its history.

Our footprint echoes the historic routes of the North Eastern Railway, stretching from Northumberland, Newcastle, Gateshead, County Durham, Darlington, York, Hull, East Riding, Doncaster, Leeds to Hereford, touching the lives of countless individuals and families along the way.

While it's true that today's residents don't need to be railway workers, our heritage remains a vital part of our identity. We take immense pride in our history and the profound impact of providing high quality, affordable housing to all who call our properties home.

We are regulated by the Regulator of Social Housing (RSH). The RSH is responsible for making sure housing associations provide safe, quality homes, listen to residents, are well managed and remain financially secure.

We are pleased that our current regulatory ratings are:

Consumer standard: C1 this is the highest consumer rating showing we are meeting the standards that matter most to residents, including providing safe homes, effective services, and opportunities for residents to have their voices heard.

Governance standard: G1 this is the highest governance rating, showing we are well run and effectively managed.

Financial viability standard: V2 this shows that we are financially strong and able to manage risks while continuing to invest in our homes and services.

These ratings give residents confidence that we are providing good services, investing in our homes and working to continually improve.

 

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